Carlisle Privacy

1. Information Carlisle Collects

Carlisle collects and processes several types of personal information, including:

2. How Carlisle Uses Your Information

Carlisle uses your personal information for the following purposes:

• Carlisle Service (Contract Performance):
  • Processing and managing your Carlisle vehicle rental bookings and agreements. Verifying your identity and confirming you meet Carlisle rental eligibility criteria. Facilitating vehicle collection and return at Carlisle locations. Processing payments and handling deposits and charges.
• Carlisle Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, schedule updates, and important rental information on behalf of Carlisle. Responding to your inquiries and providing customer support related to bookings. Informing you of changes to Carlisle services or policies.
• Carlisle Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates from Carlisle when you have given consent or Carlisle has a legitimate interest. You can opt out at any time.
• Carlisle Service Improvement (Legitimate Interest):
  • Analyzing website usage to improve Carlisle's user experience and site functionality. Conducting research to develop Carlisle's vehicle fleet and service offerings.
• Carlisle Legal Compliance (Legal Obligation):
  • Complying with Carlisle's legal, regulatory, and tax requirements. Preventing fraud and maintaining service security. Resolving disputes and enforcing Carlisle's terms and conditions.

3. Carlisle Information

Carlisle may share your personal information with:

• Third-Party Providers: Third-party companies that help Carlisle deliver its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually obligated to protect your data.

Carlisle does not sell your personal information to third parties for marketing purposes.

4. Carlisle Security

Carlisle implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, secure servers, and regular security assessments. However, no internet transmission or electronic storage is completely secure.

5. Carlisle Data Retention

Carlisle retains your personal information only as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Retention periods vary depending on the type of information and the context of processing.

6. Your Rights at Carlisle

Under UK data protection law, Carlisle grants you these rights:

• Carlisle Access Rights: Request a copy of the personal information Carlisle holds about you.

To exercise these rights, please contact Carlisle using the details below.

7. Cookies and Analytics

Carlisle's website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Carlisle Updates

Carlisle may update this Privacy Policy periodically to reflect changes in its practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. We recommend that you review this policy regularly.

9. Contact Carlisle

For questions about this Privacy Policy or Carlisle's data practices, please contact Carlisle: